Shipping Policy

Order Processing

All orders are prepared and dispatched within 3–5 business days after payment confirmation (excluding weekends and public holidays).
During high-volume periods such as promotions, holidays, or unexpected supply delays, processing times may be extended.

Once your order ships, a confirmation email containing your tracking number will be sent to you.

Delivery Timeframes

Estimated delivery for standard shipping is 7–15 business days, depending on your location and local postal service efficiency.
Delays may occasionally occur due to:

• Customs inspections

• Severe weather

• Courier disruptions or public holidays

Please ensure your shipping details are accurate. We are not responsible for delays or failed deliveries caused by incorrect addresses provided by the customer.

Shipping Fees

Shipping costs are automatically calculated at checkout based on your destination and selected shipping method.

Any customs duties, import taxes, or additional fees imposed by your local customs authority are the sole responsibility of the customer.

Order Tracking

After your order has been shipped, you will receive an email with a tracking link.
Please allow up to 48 hours for the tracking information to update after the package leaves our facility.

Lost or Stolen Packages

Once an order is marked as “Delivered” by the courier, OUTFITL cannot be held liable for lost or stolen packages.
If your package cannot be located after delivery confirmation, please contact the courier directly for assistance.

Customs, Taxes, and Import Fees

All product prices on our website are displayed in USD and are exclusive of taxes or customs duties.
Depending on your country’s regulations, you may be required to pay import taxes or handling fees upon delivery.

These charges are determined by your local customs office and are the customer’s responsibility.
OUTFITL does not cover or reimburse customs-related costs and is not liable for shipping delays caused by customs clearance procedures.
For details, please contact your local customs authority.

Incorrect Address Disclaimer

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
Due to fast order processing, we cannot guarantee that address modifications can be made after your order is placed.

OUTFITL is not responsible for packages delivered to the wrong address if the information was entered incorrectly by the buyer.
If a shipment arrives in your country and:

• You refuse to accept the delivery, or

• The courier makes multiple unsuccessful delivery attempts,

we reserve the right to cancel or abandon the shipment without issuing a refund.

Contact Us

For shipping-related questions or concerns, please reach out to:

OUTFITL
Address: 4204 Forest View Dr, Memphis, TN 38118
Email: info@modenett.com
Website: https://outfitl.com